How long does it take for a COC to be mediated?
The delivery times of mediating a Certificate of Conformity depend on the specific brand of the vehicle, and sometimes on model. We are able to arrange the majority of certificates in 5 to 30 business days from the time of the order placement. To determine the exact delivery periods for your vehicle, click on the main page and select the type of the vehicle and the brand. You will get processing times immediately.
The order of a Certificate of conformity has just been made. Is the processing time identical to the one displayed on your website?
Once the order of a COC is paid and all necessary documents/information have been provided, the order is ready to be processed and COC to be ordered from our supplier. The estimated delivery time will be indicated in the “in process” e-mail sent once the COC is ordered from our supplier. However, be aware the delivery interval is stated in business days, excluding weekends and bank holidays.
What are the processing/delivery times?
The processing times of mediating a Certificate of Conformity depend on the specific vehicle brand and its type. We are able to arrange the majority of certificates within 1 to 5 weeks from the time of the order placement. It is also necessary to add the delivery time (1 to 7 days depending on the selected delivery method) from our office to the address that you indicate to the processing time (1 to 5 weeks). The processing time is stipulated in working days in the website according to the make. During the order placement you can also select your preferred delivery method: DIGITAL + FAST delivery being 1 business day (also with delivery of digital copy via email before physical delivery) and ECONOMY delivery being 7 business days at the latest. Due to the extensive network of suppliers throughout the EU, logistics, state holidays, and other possible restraints, we are not always able to guarantee the COC delivery within the indicated deadlines. We put forth our maximum effort, however, so that you receive your COC as quickly as possible.
How will the Certificate of conformity be delivered to me?
We know how important it is to receive the Certificate of Conformity when you expect it. EuroCoc uses an extensive network of delivery companies to deliver the Certificates of Conformity from its offices to its clients all over Europe and, naturally, also outside of it. If you order a Certificate of Conformity through our webpage, we recommend that you indicate your work address rather than your home address, since our couriers deliver the shipments during working days from 9.00 a.m. until 5.00 p.m. and request a personal hand-over that is confirmed by a signature.
I need a COC urgently. Is it possible to accelerate the execution and delivery times if I pay extra?
Processing time of COC delivery cannot be influenced. However, you may opt for a faster delivery:
- FAST delivery, where you will receive a COC within one business day once it is sent, or
- DIGITAL + FAST delivery, which includes sending a scan of the certificate by e-mail followed by fast delivery within 1 business day once it is sent.
When will my COC be delivered?
The estimated delivery time is indicated in the “in process” e-mail sent once the COC is ordered from our supplier.
Has my Certificate of Conformity already been sent?
At the moment your Certificate of Conformity is dispatched from our office, you will receive an e-mail confirmation together with the tracking number. According to this number, you can track your shipment containing the Certificate of Conformity via the webpage of the courier company.
What if my order is delayed?
Customers get an e-mail alert once there is an update in their order. Also, the estimated delivery time is specified in the e-mail entitled “in process”. In case you have any questions about delivery deadline, please contact our customer care.