With respect to health measures that all EU countries have recently taken, and also due to safety standards we have taken within the company, we would like to share some updates with you and show you how we fight corona in order to minimise the impact on you:
Our call centers are fully functioning, so you can reach from 8 am to 17:30 pm.
Paper print outs of COCs are being delivered still without problems ( of course if no restrictions within your country occur)
All our products are so far fully available, BUT the situation is changing daily – mainly due to closures of manufacturer facilities. We do our best to communicate with you the real delivery times.
We advise you to double check the delivery address you provide us, as we see that authorities are closing down some regions. If your delivery address is a region that is inaccessible, the package will be send back to us.
The situation is changing in many areas very fast. We try to influence what we can, so that you have the best possible experience. Thank you for your support and loyalty.
Your EuroCoc team